FORM: California Form 592-B
AREA: Part I Withholding Agent
ISSUE: The SSN/ITIN (XXX-XX-XXXX) space only accepts numbers in the format of XXX-XX-XXXX. However, it should also accept the FEIN format of (XX-XXXXXX) as indicated on the form when the FEIN box is checked. To be clear, TT will accept the FEIN format and the return even clears the initial error check process. The error message stating the number MUST be in XXX-XX-XXXX format does not occur until trying to transmit the return to CA. This MAY indicate the issue is on the CA acceptance side rather than the TT side. Anyway, this is the second tax year for this problem, causing me to have to file by mail rather than e-file.
I hope TT engineers talk with CA engineers to figure out what the issue is by next tax year.